Meritaria

MERITARIA HELP CENTER

Help for every stage of your scholarship program.

Choose a topic for current setup instructions, student guidance, and troubleshooting.

Set up a programStudent helpReviewer helpPlanning guides

All users

Accounts, branding, and access

Keep account details and organization permissions current.

1Maintain your account

  1. Use Account settings for personal details and password changes. Follow the old-password requirement when changing a password.
  2. Use the password-reset option on sign in if you cannot remember your password. Open the latest reset email and complete the reset flow.
  3. Sessions may sign out after inactivity. Confirm work is saved before leaving your device.

2Maintain the organization

  1. Presidents and authorized administrators manage the organization name, contact details, and branding in Organization settings. The organization address shown there is its unique sign-in identifier, not a postal address.
  2. Upload an appropriately sized JPEG or PNG logo, check the student-portal preview, and save.
  3. Verify the organization selector before changing shared settings, especially if one account belongs to several organizations.

3Give appropriate permissions

  1. Reviewer access is limited to assigned scholarships. Give administrative access only when someone needs broader program-management permissions.
  2. Remove access when a committee or staff member no longer needs it.
  3. Platform-wide administration is separate from organization administration. Optional portals, such as auctions, appear only when enabled for the organization.